Depends on the type of therapist approach. If it’s the type that is about CBT and thinking you need to change it won’t work just like it doesn’t work on neurodivergents. If it’s internal family systems or ACT it can absolutely help because it acknowledges those issues and validates what’s happening without trying to change you. You learn skills to accept it and ride it out vs suppressing and forcing change.
Any help is better than struggling alone which is what these people are doing. As someone who actually uses the platform I’ve not had a bad experience and have had the same therapist.