

Thanks, we’re in the US and use a small local ISP that just serves our general area. I keep this account anonymous so wouldn’t give specifics.
hAP ac² router, belongs to the ISP. Unfortunately I don’t have an Ethernet cable handy to test with at the moment.
Our WiFi hasn’t come back yet so I’m probably an hour away from a really awkward phone call 😮💨
We were told it was not optional coming home from an international flight last month. However, our toddler was with us and nervous and they said we could opt out for him. I said great, thanks. Picked him up while we were talking and I wasn’t really thinking about where I was holding him. The agent looked over, smiled and said hi to get their attention, and I saw him take the image, seconds after we verbally opted out. Sigh.